February 22, 2012

5 Questions with Lynn Terry

Lynn Terry Website ROI

Look up the definition of super affiliate in the dictionary and you find a picture of Lynn Terry.

5 Questions with Lynn Terry

I have a world of respect for Lynn Terry as a person and marketer and if you investigate, you’ll find she has a huge group of fans.  It’s easy to know why, she gives alot of her time, she knows what she talks about and she is a very successful marketer or “super affiliate.”

She’s big in the affiliate marketing niche and an expert blogger (sometimes those go together nicely, well, maybe all the time!) But her insights on Search Engine Optimization and the ways of  building successful web properties make her one of the core people you should follow. She’s well respected by the experts in the Internet Marketing world.  She’s a presenter at both of the annual Niche Affiliate Marketing Systems (AffLink) conferences in Atlanta and other events around the world.

She was gracious to answer 5 Questions in this interview.  This is part of my new “5 Questions” interview series.

Get more of her at Clicknewz.com and Facebook.

So here are 5 Questions with Lynn Terry…

1) Let’s talk about SEO. You’re well known for your abilities in organic ranking and have taught extensively on effective keyword research, on-site linking and other tactics. What are your top 3 recommendations for achieving page one results in any niche?

SEO is actually quite simple. Unfortunately, it’s often made out to be complicated or difficult – which is not the case at all. There are really only two things you need to do, though I’ll throw in a third which is newer but very helpful:

1. Optimize your page or blog post. Choose your keyword phrase and use it in the title of the page/post, within the content area, and in the URL of the page/post.

2. Get inbound links to that page or post, using your keyword phrase in the anchor text. You want some variety to the anchor text, and to the type and source of inbound links. Variety meaning links from article marketing, bookmarking, social media, other blogs/pages, etc. You never want all of your inbound links to have the exact same anchor text, or come from the exact same type of source.

3. Get social media action. This means Retweets on Twitter, Likes on Facebook, and even the new “+1″ option on Google. The easiest way to do this is to just write awesome content that people want to like, share and vote up – and be active on Facebook & Twitter so that they’ll see it and share it.

To give you a live example, I recently wrote a blog post about Online Jobs Work From Home. The text I just linked to is called Anchor Text. It tells the search engines what the link is about. That text is also my keyword phrase, the phrase I want that post to rank well for in the major search engines. It’s what you call a “long tail keyword phrase” and actually includes more than one keyword phrase.

If you look at the post carefully you’ll see that I used that long tail keyword phrase in the title, and throughout the post. Since it’s an awkward phrase (people search for things in the strangest ways sometimes! lol) I used punctuation to make it read more naturally. You’ll see a comma or even a period that breaks up the phrase. Which is fine, because Google doesn’t count the punctuation.

Website ROI tips

Lynn & me at NAMS3

2) You’re a prolific (and terrific) blogger, could you please point us to your best posts on your recommendations? That way we can get even more insight.

Sure – and thank you! I *love* blogging and I love sharing what I learn with my readers. :)

Ways to Increase Traffic To Your Site – Free

Using Keyword Modifiers to Qualify Your Visitors

Long Tail Keywords: Using Phrases That Make Sales!

3) Besides website optimization, linking and SEO in general, what’s your next favorite online marketing tactic?

I would have to say Guest Blogging. And while it’s part of my SEO strategy, it’s also a stand-alone marketing strategy. Writing guest blog posts for other bloggers in your niche, or even doing interviews like this one, puts you in front of an active readership.

When you are just starting out, you won’t have traffic and readers of your own. So guest blogging allows you to leverage the hard work of others who have gone before you in your niche. While you may mistakenly look at them as competitors… the truth is, they can be your partners.

The one thing every blogger needs is great new content. Constantly. It can be exhausting for *any* blogger, so most welcome a guest post now and then to keep their readers engaged.

Done right, this will not only bring you exposure and traffic from the readers of that blog, but it will also give you a permanent inbound link to one of your posts or pages – which will help that post/page rank higher in the search engines. So it’s a double incentive!

Lynn Terry NAMS

Lynn teaching at NAMS6

4) Getting traffic to a website is one thing, converting the desired action is another. What do you say about conversion?

The biggest mistake I see people make is *not* including a call-to-action. Each web page (or blog post) should stand alone, and lead the visitor to the next best click. For every page you create, ask yourself what ONE thing you want the visitor to do when they land on that page. Then make that action obvious by telling them or asking them – very clearly.

In addition to making that next best click obvious, you need a strong message-to-market-match. That means target the exact person that would be most interested in your offer by choosing the right keyword phrases. Give people what they are looking for, specifically.

If someone is searching for a product to buy, show them the product and where to buy it. They don’t want to read a 800 word article, they want to buy a product. If someone is searching for information on a topic or product, don’t try to sell them a product without giving them the information they requested.

A keyword phrase is a conversation starter. They are asking a question. Your job is to answer it.

5) You talk a lot about keeping things simple and that you don’t use many tools. What are the few tools that you find indispensable as an Internet marketer?

That’s true. I run very little software on my computers, and no toolbars at all. It’s just distracting and unnecessary in my opinion. That said, there are a few things I use daily and couldn’t live without at this point, including:

- WordTracker for Keyword Research
- My smart phone, which lets me practically run my online business from my back pocket – anywhere, anytime
- Aweber for mailing list management

I also recommend a word processor that lets you convert documents into PDF files. You can use openoffice.org which is free, and works very nicely. No reason to spend too much, or have too much clutter, to run a successful online business! ;-)

That’s something else I like about Lynn.  She’s very successful without paying for alot of tools.  That helps you increase Website ROI.

I hope you enjoyed my Lynn Terry interview.  Do you have any questions for Lynn on successful website strategy, affiliate marketing, Internet marketing tools, SEO or being a super affiliate?  Please ask in the comment box below.

 

Where Do You Get Online Leads?

Notes gleaned from the Twitter feed at Interactive Local Media West.

Lead generationYesterday they discussed leads at the #ILMWest Conference.  It’s a top subject of sales people, marketers, SMB owners and business development pros.  Where do you get leads?  Where do you get online leads?

What is a lead?  What makes a good lead?  The panelists said a lead could be most anything; a phone call, emails, form submissions, lead sheets, “likes”, and digital word of mouth.  Interestingly, they said that leads include “an intent to buy.”  Obviously an intent to buy makes a better lead than one that is not, like the difference between “Prospects” and “Suspects.”

According to a survey of small businesses by BIA Kelsey, 61% of small and mid size businesses rate the phone call as the most valuable lead…far surpassing other leads.  So, what will you do to make the phone to ring?  What has worked best to make your phone ring?  What marketing tactics yield the most leads with an intent to buy?  Where do you get online leads?  Where should you concentrate your marketing resources and initiatives to maximize website ROI?

Other interesting survey results.

What is your primary source of leads offline?

68% say word of mouth
20% say search engines
15% social media

What share of overall leads come from online?  33% say more than a quarter of their leads come from online. That surprises me.  I would think more than 33% would get a large number of their leads online and that more businesses would get more than 50% of their leads online.  I’ll bet very successful companies do.

What prevents you from converting leads to sales?

Adam Burrows, VP of Business Development for ServiceMagic suggests that you respond quickly – leads are perishable. Even a 24 hour quote response results in customers getting a quote from another source or business.  I believe it!  I’ve followed up on leads withing a couple of hours, only to be told that they had already made a decision. Learn from that – it gives you a competitive advantage!

Another #ILMWest panel revealed the results of a survey of a half million SMB websites in the U.S that indicate that small businesses still have room to improve.

  • Only 13 percent of smbs have a local phone number on home page.
  • Only 24 percent have an email address on the website.
  • 36 percent of websites are only a single page in length.
IMPORTANT: If you want the phone to ring, put your phone number on your website!  It may also help your search engine rankings.

IMPORTANT:
Some people prefer to email, especially if they’re online outside of normal business hours. Put an email address on your site!  Better yet, put the appropriate email on specific pages, such as a sales email on product or service pages, a customer support email on a support page and your Contact Us page should have all of them, including an accounting contact.

IMPORTANT:
Create more content (and pages) on your website.  I like to call it “owning a bigger share of the Internet.” Don’t confuse your website visitor.  Give them the right information in the right places.  Read why you should update your website content regularly.
I’ve blogged in the past about how to increase website conversions and how to tell what your prospects want.  Both articles will help convert your online leads.

Other important takeaways:
  • SMB focus is shifting to long term value, driving strategy and go to market plans.
  • 40% of small business ad budgets will be online in next 12 months.
  • 51% of SMB websites not found.
  • 61+% of SMB Facebook Fan Pages have zero fans.
Image by Flickr user Mark Anderson (Creative Commons)

My Top 5 Recent Posts: Social Media Privacy, Small Business and Hotel Marketing

Top 5 Blog Posts

Social Media Privacy guy!

An actual picture of the actual Website ROI Guy "To page 1 and beyond!"

Here are the best of my social media and Internet marketing blog posts recently.  Without question, the most popular post in the past couple of months concerned social media privacy. Specifically, LinkedIn and a button you may want to un-check.  I got quite a few trackbacks and comments.

Next was a post in a series of ‘Conference Notes,’ this time the results of a survey by the local Small Business Development Center on “What’s on the minds of small business owners?

I do alot of work with hotels, so it’s not surprising that my “Top Hotel Marketing Strategies” post has been popular.  #3 on the list.

But a post I wrote back in January has been popular ever since and is #4 recently: Hotel Marketing – How to put Heads in Beds!”

At #5, a guest post from Regina Smola a WordPress Security expert on “Tips to Combat Comment Spam on WordPress.”

Like what you’ve read? Please subscribe to my blog updates!

Got a question or a comment on Hotel Marketing, Website ROI, Social Media Security or an article idea? Please make a comment below!

 

 

The Case for Mobile Web Development is Compelling

Mobile websitesI was watching CNBC this week when they interviewed Marissa Mayer, who’s in charge of Google’s consumer products including mobile.  She talked about the number of mobile search queries surpassing the number of search queries for the first time on Christmas Day and New Years Eve last year.  In April of this year it began happening more often and now more mobile search queries are made on a daily basis, than traditional search queries.

That’s important!  What is your mobile web strategy?

And it’s isn’t just search that drives mobile.  Millions of people use their phones for content more often distributed to PCs.  “Pulling together our Street View images, we can actually show you what your turn will look like before you make it,” Mayer said.

Mobile devices, whether smartphone, tablet or a ‘simple’ feature phone has become one of the most-used channels available today.  Google says that 58% of smartphone users access the web from their phones, often more than once daily. Wow!

Mobile web development is no longer an option.

By the way, Mayer, 36, was Google’s first female engineer and is the youngest person ever to make the Fortune’s Most Powerful Women list.

Top Hotel Marketing Strategies

 

Survey reveals Top Hotel Marketing Strategies

Hotel marketing articlesThe 5th Annual Benchmark Survey on  Digital Hotel Marketing, Budget Planning and Best Practices has been completed by Hospitality eBusiness Strategies and Tisch Center for Hospitality Studies at New York University.  Key findings include:

Revenues: Hoteliers say that 25.6% of their business comes from their hotel website and 16% comes from property pages on the hotel brand’s website.

Digital Marketing Budgets: Nearly 3 out of 4 hoteliers (73.4%) reported that economic and budget constraints hamper Internet marketing budgets,  but ~74% of respondents reported Internet marketing budgets that are higher than in 2010.

Online vs. Offline
: Of the respondents who increased their budgets in 2011, 49% shifted money from offline marketing initiatives to online.  40% of hoteliers believe that Internet marketing achieves better results than offline. (9.5%)

Social Media Gains in Popularity
: 43% of hoteliers cite Social Media as one of the Internet marketing formats that returns the best results.  5 years ago, just 16.8% of hoteliers had the same opinion.

Mobile Web Surges for Hotels
: The survey says 37% of hoteliers are planning mobile sites this year, up from almost 26% in 2010.

Hotels are spending most of their Internet marketing budgets on website design/re-design and Paid Search (both 20.2% of respondents).

14.2% report efforts to build strategic links to their websites, which is often included in website optimization, which was cited by 13.7% of those surveyed.  Interestingly, Search Engine Optimization, which includes strategic linking and optimization was also favored by 13.4% of respondents.

Social Media has become a cornerstone of hotel marketing.  The report stated, “Of all hotel digital marketing initiatives in the survey, hoteliers believe that website optimization produces the highest ROI. Social media however, introduced as its own category this year – was not far behind at 43%. This shows a dramatic change in the perception over the past few years of how much revenue Facebook, Twitter, etc. really generate. While social media is not a distribution channel, it is increasingly becoming an important customer engagement channel. Whereas in the past hoteliers were skeptical as to whether social media should even play a role in their Internet marketing strategy, today it is one of the fundamentals.”

Full service hotels especially benefit from Social Media.  The opportunities to find qualified prospects in almost any segment is compelling.  The benefits of listening to the market to see what people are saying about you and to confront it, if needed, is phenomenal.  The ability to participate in conversations with quality contacts without leaving the state, much less your office, is awesome!

Asked, “What type of Web 2.0 & Social Media Marketing initiatives are you planning?” 56% said creating profiles on Facebook, Twitter, Flickr, etc.  Next was “Advertise on Social Media sites, like Trip Advisor or Facebook (50%) and blog participation (39%).  Other tactics include creating a YouTube channel, a blog on the hotel’s website, using a survey or comment card on the hotel website, doing an online contest and setting up photo-sharing functionality.

It’s interesting that MORE hoteliers said they are not planning any Social Media initiatives this year; 12.5% vs. 6.9%

Frankly, this survey shows hoteliers being a little more aggressive with Internet marketing than many of the GMs and DOSMs that I talk with.  But I do see more of them coming around to the use of Social Media Marketing. And they’re booking more rooms!

Photo credit: GravityX9

5 WordPress Tips from Becky Davis

5 Questions for Becky Davis: 5 WordPress Tips – How to Design a WordPress Website

Picture of website designers Kurt Scholle and Becky Davis

Kurt Scholle & Becky Davis

Q1) WordPress powers 15% of the World Wide Web.  Why is WordPress so popular and why do you recommend using a WordPress platform?

A1) As a designer/developer, WP makes a lot of things in my life faster and simpler and expands what I can do for a site, for the owner it makes it easy to have control over their content.

Q2)  What do you recommend for how to choose WordPress a theme?

A2)  I’m prejudiced here, but I think the theme should be designed around the goals of the site instead of finding a ready made theme that has some of the elements you’re looking for.

Q3)  What are your best design recommendations?

A3)  Keep it clean and simple and remember the 10 second rule. You have 10 seconds to tell a new user what your site is all about and what you can do for them.

Q4) What is the best way to promote your blog?

A4)  Email and all the social media connections are a great way, but nothing really replaces getting to know people and promoting your site in person. This is why I’m such a big fan of meetups and of course WordCamp.

Q5)  What WordPress plug-ins do you recommend everyone use and why?

A5)  My favorites are the “fast and secure contact form” for a quick and reliable form and I love “photospace” for portfolios, galleries and product views.

About Becky Davis:  Becky is a blogger, website developer and WordPress expert in Chicago.  She is an organizer for Word Camp Chicago. Follow her on Social Media: facebook.com/BeckyDDesign   twitter.com/beckyddesign   linkedin.com/in/beckydavisdesign

Building and Designing a WordPress Website
Becky will be teaching a course on WordPress Website development beginning Sept 8.  Truman College is offering is a continuing education class on building and designing a website using WordPress. The course will be 7 weeks, 3 hours once a week, from 6:30pm to 9:30pm on Thursdays. This class is designed for web and graphic designers who are already familiar with HTML and would like to understand the WordPress structure and theme in more depth.

LinkedIn Privacy Issue: A Button You May Want to Uncheck

LinkedIn is taking cues from Facebook with a new privacy concern. They now have a default setting that allows them to use your picture and name in advertising. I think this should default to off, but LinkedIn doesn’t. Here’s how to manually turn it off with this LinkedIn privacy tip:

1) Click on your name on your LinkedIn homepage. (It’s in the upper right corner of the page.)

2) On the drop-down menu, select “Settings”.

3) From the Settings page, click “Account”.

3. In the column next to Account, click “Manage Social Advertising” . (Lower left of page)

4. De-select the box next to “LinkedIn may use my name, photo in social advertising” .

Please share this link with others.

What’s on the minds of small business owners?

Illinois SBDCWhat are the Top 5 issues on the minds of small business owners? I went to a Meetup recently where the presentation was on an un-scientific poll of small business owners by a local Small Business Development Center concerning their top 5 issues or concerns.  Not surprisingly, most of their (our) concerns revolve around sales, finance and government red tape.  David Gay is the Program Manager of Center for Entrepreneurship at the Illinois Small Business Development Center at College of Dupage. Gay says there are 5 core issues for small business owners, they are all interconnected and no other concerns come close to Top 5:

Results of the Survey

  1. Customers: They have tightened their purse strings and entrepreneurs and small business owners want to attract and retain customers.  The sales process has gotten longer. (I have some ideas on how to shorten the process)
  2. Competition: “New” competitors are more cannibalistic and most of them are coming from the ranks of the unemployed, who have turned to consulting in a tough job market.  The problem is they don’t have real price experience and the result is a market that cannot support sustainable pricing.  Consumers don’t care about sustainability, either price or the business’ survival. (There are ways to monitor the competition to your benefit)
  3. Cash Flow: Pricing & margins, lowered revenue from reduced number of customers, delayed payments, and in the case of franchises, minimum inventories and other ‘requirables.’
  4. Capital: Small business is worried about covering debts and affording employees.  Businesses don’t have any collateral.  Cash accounts are gone.  Gay spoke at length about the difficulties of getting a loan because reserve requirements are higher.  “If I had more capital, I wouldn’t need a loan!”  Many small biz owners use home equity to fund the business and we all know where that went.  Many bootstrap their company using personal credit cards. (See the previous sentence on ‘home equity.”)
  5. Government: The only things growing are taxes and regulation, neither of which are helpful to small business owners.

Gay says everyone must go “belly to belly” in this economy to have a chance of survival. That means more face-to-face contact with prospects and customers.

He got a good laugh when he said that the best chance of getting a loan was from “family, friends and fools.“  Unfortunately, many of them are not lending either.

Maybe the SBDC can help?  He offers a free open forum on the first and third Thursdays of each month from 10:00-11:30am at their office in Lisle, IL.  RSVP required – call 630 942-2600.  With 1,100 SBDC offices around the country, there may be similar options for you.  Good luck!

But here’s a thought: Why not become the solution for one or more of the concerns of small business owners?

What keeps you awake at night?

Word Camp Chicago Notes (Day2) Successful Blogging

Successful BloggersThere was so much great successful blogging information presented at Word Camp Chicago.  I reported my top takeaways and blogging tips last week.  Today, I have tips and ideas on the building blocks of successful blogging, building your content bubble and how to attract readers to your blog.

Building Blocks to Successful Blogging

MJ Tam began her Sunday morning presentation by saying that to attract attention when readers have 156 million blogs to choose from, that first impressions count, including;

  • The name of the blog.
  • A professional look, including the blog design, theme and pictures.
  • The feel and ambiance of the blog.
  • It should be easy to use, easy to read and easy to find things.
  • Always include relevant content.

I tell my customers that people evaluate a website or blog within 5-8 seconds of landing on a page, so I would add that people do not read content until they buy in.  First impressions do count and you benefit from a strong headline and bullet points.  If they like that, they MAY begin digging in to your content.

MJ also recommended building a community;

  • Network, network, network!
  • Participate in Tweetups, Meetups, blogger groups and Social Media Club meetings.  All of these are available nationwide.
  • Collaborate with like-minded sites and blogs.  (Don’t view them as competitors, view them as part of the community)

As for marketing, she recommended making sure you always have business cards, have an easy URL to remember and easy handles on social media.  I also like the idea of using a consistent picture or avatar on Twitter, Facebook and blog, etc.  Use a picture of YOU, not a logo.  A headshot works much better than a 3/4 shot, BTW.

She closed by making an observation that I’ve heard before, “People aren’t watching TV, they are on Facebook and LinkedIn.”  Want customers?  Be visible where they spend their time!

Word Camp conference notesPlanning Your Content Bubble

Dave Murray was up next saying that content blogs and social networks work with both B2B and B2C.  He recommends asking yourself two questions: What are your marketing objectives?  What are your communications objectives?  (This would be a good time for me to recommend that you, not only give these questions considerable thought, but that you integrate the answers into a written business development and/or marketing plan.)

Dave’s presentation was all about building a content bubble, which consists of a core subject, related subjects, shared content and passion subjects.  These are great ideas for category subjects and are indicative of information your readers want.  His example was of an Italian restaurant with content that includes the history of Italy, wine, different regions cuisine, music, recipes (including something like the difference between flour and wheat pasta).

Think of the difference between having a blog and having a resource!

He used a quote that other used or used with a slight modification, “Content is King, but listening is Queen.”  Don’t assume people want to read your stuff.  Listen for clues using:

  • LinkedIn Q&A. (Reply to questions with a link to your blog post)
  • Set Google Alerts for your niche keywords. (I’ll add that you should set up Yahoo Alerts and TweetAlerts or  TweetBeep.  For even more, see my post of How to Set Up a Social Media Listening Station)
  • Use the features of Hootsuite and Tweetdeck to monitor for tweets with keywords you’re interested in.
  • Use Social Mention
  • Addictomatic
  • Hashtags (He monitors top keywords for clients)

Dave says the process has flipped; you have to get them to lean in.  Do that by being a helpful and trusted resource and not just share your own information.  Provide content that people will want to share.  People want to do business with people they know, like and trust.  You can accomplish that with your blog. Deliver sharable content.

Video is the highest form of shared content.  Your video should be 2-3 min in length and set the hook at the beginning of the video.  Clean audio is key!

Word Camp Chicago 2011WordPress as Your Social Media/SEO Hub

Nicole Yeary suggested being familiar with webmaster tools http://www.google.com/support/webmasters and http://www.youtube.com/googlewebmasterhelp and Twitter’s Dev Support.  I recommend bookmarking these in your “Resources” file.  With webmaster tools, add the site to be indexed, check the crawl rate and check mobile bot.

Recommended plugins:

  • WPTouch for creating mobile versions of your content
  • Jetpack for a suite of Social Media applications
  • Disqus for comment control
  • Akismet for comment and trackback Spam control

A lively audience discussion brought recommendations for the LiveFyre commenting API, Akismet and CommentLuv, which according to their website, says “This plugin will visit the site of the comment author while they type their comment and retrieve their last blog posts which they can choose to include at the bottom of their comment when they click submit. It has been found to increase comments and the community spirit for the thousands of blogs that have installed it.”

Nicole recommended using premium themes for the advantages over free themes. (I couldn’t agree more) She’s a fan of Woo Themes for their clean code and SEO support.  She puts no-follow on outbound links to preserve page authority.

How to Attract Readers to Your Blog

Bob Dunn lives on an island off the coast of Seattle.  How cool is that?  My parents had friends who lived on an island near there.  Someday…

Now back to our regularly scheduled program! Bob is a WordPress trainer and his blog is full of great information.  During his talk, I decided I needed to make some significant changes to my blog – this blog.  Someday…

Highlights:

  • Search Engine Optimization + Design & Usability = Awesome Content
  • Recommends using 8 categories (max)
  • Use a tag cloud. Doesn’t benefit search engines, only visitors
  • Try to eliminate the same layout on all pages.  Different sidebars are good.
  • Best syndication? 20% will sign up for RSS feeds.  80% will sign up for email updates.
  • If you tell readers specifically what they get for signing up, your opt-in rate increases by 50% according to his tests.
  • Use Social Media icons on your site if you’re active in Social Media.
  • For sharing, he recommends Digg Digg and Sociable for WordPress 3.0 plugins.
  • Also likes the WPTouch and LiveFyre plugins.
  • Also likes Woo Themes.
  • Photos on blog posts add to readership.  Sources include DeviantArt, Creative Commons Comics, iconarchive.com and Flickr.com/commons.
  • Recommends Firebug as a development tool.

He says the About page is very important for bloggers.  Make sure it explains what you do and for whom and he says make it a bit fun!  State your mission and blog purpose.  Include an interesting, relevant bio.  Add an element of personality in what you say or how you say it.

Id be interested in your comments, especially if you have tips from Word Camp or other conference notes.

Photo credits: Kurt Scholle  More Word Camp photos on Flickr

 

Is your website or blog really 2 sites?

This is important Need to Know information! Please read. There’s a very important setting for your website that may have a big impact on your search engine rankings or even for people to find you. It’s fairly easy to do and it’s overlooked by too many people.

What is it? It’s called a re-direct or canonical re-direct and it is really important to your website success.

Did I tell you it’s important? It’s important!

I got a call from a friend this morning who was panicked that his website was down. He had typed in his domain name without the prefix “WWW.” and got a GoDaddy (his web host) placeholder page. I got the same results.

But when I typed in his URL preceded by “WWW.” His website came up fine.

He was relieved.

But he has a major problem and here are 3 reasons why:example of canonization in Google Analytics

  1. Anyone typing in his website address would not get his page and he might lose a prospect or a customer.
  2. His website stats would have his Home page listed twice and give a disjointed view of his site visitors.
  3. Google might not give him full credit for visitors to his site and might even penalize his rankings.

I’m sure you understand the implications of #1.

As for #2, Google Analytics and other visitor tracking applications keep track of the index page of both your WWW and non-WWW web addresses.  It’s tidier and more correct to have, what is essentially the same page, reported together.  (See example to the right)

But the biggest implication is that, without the canonical re-direct, Google views your site as 2 sites and splits everything between them.  The WWW part of your URL is considered a sub-domain.  Google may also conclude that your site is duplicate content.  I could write about that all day, but suffice it to say, it’s not in your favor.  (Google “duplicate content penalty” to learn more.)

So, how do you fix this?

You can create a re-direct or a canonical re-direct so that the non-WWW version of your site forwards (aliases) to the WWW version.  Or vice-versa – it doesn’t matter.  You or your webmaster put a small snippet of code on your site does this easily.  I found a post, How to set up a 301 redirect, that explains how to do this and it’s done differently depending on how your webserver is set up.

If this all makes your head spin, “Dammit Jim, I’m a businessman, not a web developer!,” then show this to a web developer who can do it very quickly.

But DO IT! Your website success depends on it!